UNITED PAPER IS NOW ROCKET INDUSTRIAL
Rocket Industrial’s mission is to help the world Package With Less™. Rocket Industrial looks for innovative ways to help our clients use less packaging, less waste, less time, and less cost. Backed by a crew of packaging engineers and experts, Rocket Industrial brings a large assortment of solutions to help your operation solve its toughest packaging/facility challenges.
You still have access to all your key products from your former Shopfront experience.
You’ll see some updated graphics when you sign in. Your sales representative will be working with you to make sure you’re taking full advantage of Rocket Industrial’s expanded selection. We encourage you to explore all the new benefits available to you at Rocket Industrial.
FAQ’s on the Transition
Can I still follow the same ordering process?
Yes. If you were using the Harder/United Shopfront platform you can still access that as always. You’ll notice some new Rocket Industrial references throughout the experience.
Which website should I use to place my orders?
You can continue to use the same website you’ve used in the past to get the products you need.
I’m a customer of Rocket Industrial and Harder/United, will Rocket Industrial have my items from the Harder/United Shopfront site?
Please continue to order through your traditional channel. You can still access all your Shopfront specific items the same as before.
Will my sales rep change, what about my CSR?
In some cases yes, your sales rep and/or CSR may be changing. You can expect direct communication from your previous rep or new rep to help with the transition.
Will my orders continue to be tax exempt?
If you are eligible for tax exempt status, please send a valid exemption certificate to firstname.lastname@example.org or Tax Compliance, Rocket Industrial, 200 Washington Street, Suite 220, Wausau, WI 54403. If we have that on file, your orders would continue to be tax exempt.